Cancellation & Refund

CANCELLATION POLICY:

To cancel an order, please do so within 24 hours of placing the order by simply emailing us at support@truevish.com with your order number mentioned in the subject line.We cannot cancel an order, once it has been dispatched.

RETURN POLICY:

To return any items those are damaged or not as per your original order, please inform us within 3 days of the delivery of the product along with images of the product received. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Electronic products don't carry warranty but can be replaced if received defective. We also do not accept products that are intimate , beauty or sanitary goods, hazardous materials, or flammable liquids or gases. 

To complete your return, we require a receipt or proof of purchase.

We ensure that a brand new replacement is shipped to you at no additional cost. 

In case of any queries regarding the product you wish to order, feel free to reach to us  via WhatsApp/email/other channels. Our WhatsApp number is +91- 9318314491.

REFUND POLICY:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or credit.

If you are approved, then your refund or credit will be processed within 3 working days to your provided bank account/Paytm account.

$1 Days
$2 Hours
$3 Minutes
$4 Seconds